Change Log

Change Log ([Deskzai - Ticket and support management system])

Version 2.6 (August 2024)

• 404 not found after login fix
• RTL language system added.

Version 2.5 (July 2024)

• The agent panel added a custom filter for all ticket lists by ticket category.

Version 2.4 (May 2024)

• ticket note update
• instant reply update
• configuration update
• Envato license verification update
• security and patch update
• issue fixing
• code optimization

Version 2.3 (March 2024)

• Version update Manually

Version 2.2 (Jan 2024)

• Security and patch update
• Issue Fixing,
• Code Optimization

Version 2.1

• Envato Licence key edit in ticket details page.
• Envato license verification daily basis.
• Auto Envato license verification in the admin panel.
• Email can not change by user profile.
• Issue Fixing,
• Code Optimization

Version 2.0

• Showing, who changed the ticket status
• Agent can verify Envato purchase key manually
• Auto symlink support
• SAAS module compatibility
• Issue Fixing
• Code Optimization

Version 1.4

• Convert Last Reply Time to Human Time.
• Ticket Dynamic Field Information Update.
• Ticket Reply Update And Delete.
• Sending a Conversation Mail to the assignee of the ticket and those who have already replied.
• More specified is the last answer person's information.
• Customer and agent replies are counted separately.
• The ticket status section has been made more reliable.
• Issue Fixing.
• Code Optimization.

Version 1.3

• Guest Ticket
• Collision Detector
• Dynamic Fields
• Issue Fixing
• Code Optimization

Version 1.2

• Issue Fixing
• Code Optimization

Version 1.1

• Version Update
• Issue Fixing
• Code Optimization